Tool support
Include the tool name, browser, device and the visible error. Never send the document unless support explicitly provides a secure, consent-based method.
Billing support
Include the payment confirmation or invoice reference—not a full card number. Billing support can help with payment or subscription-status questions.
Privacy or security
Report an unexpected network request, data concern or potential vulnerability with reproducible steps.
Accessibility
Tell us which control, screen reader, keyboard flow or contrast issue prevented completion.
Support address
Email DOTi support at support@ninjitzu.com. Include the tool name, browser, device and a description of what happened. Do not attach confidential documents, passwords or full payment-card numbers.
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